HubSpot, Inc.

HubSpot, Inc. Earnings Recaps

HUBS Information Technology 3 recaps
Next earnings: November 4, 2026 (estimated) · full calendar
Q2 2026 Aug 7, 2026

Shares plunged 18.7% as HubSpot’s cautious outlook and execution missteps drove investor disappointment. The deliberate extension of AI trial periods and pricing changes delayed revenue recognition, compounded by softer demand and lengthening sales cycles, signaling a pronounced deceleration in key growth drivers.

Key takeaways
  • Q2 revenue grew 17.5% year-over-year (constant currency), but the market focused on slowed momentum tied to AI adoption.
  • HubSpot introduced extended AI trials and outcome-based pricing to address customer demand for proof of value and cost predictability; however, these moves slowed purchasing decisions and added near-term headwinds.
  • Sales cycles lengthened with increased budget scrutiny and more C-suite and board-level involvement, reflecting heightened purchase hesitancy and budget optimization pressures.
  • Despite the headwinds, AI adoption metrics showed growth: Data agent customers rose 80% quarter-over-quarter, Prospecting agent up 28%, and Marketing Hub Pro+ customers activating AI-powered AEO reached 32%.
  • Upmarket deals over $120,000 ARR grew 38% year-over-year, and 64% of new Pro+ customers landed with multiple hubs, indicating pockets of strength amid the broader slowdown.
Q1 2026 May 9, 2026

Shares dropped 16.1% after earnings as investors reacted negatively to cautious outlook signals and potential margin pressures, despite solid revenue growth and AI adoption metrics.

Key takeaways
  • Revenue grew 18.2% year over year in constant currency, highlighting ongoing top-line expansion.
  • Non-GAAP operating margin expanded by 4 points year over year to 17.8%, but market skepticism suggests concerns about sustaining profitability.
  • Total customer count reached nearly 300,000, with 10,800 net additions in the quarter.
  • Large deals ($60K+ ARR) grew 37% and those over $120K ARR grew 64% year over year, supporting upmarket momentum.
  • AI-related usage metrics showed strong user adoption, with active core seat users up 90% year over year and credit consumption growing 67% quarter over quarter, yet investors appear wary of embedded risks in AI monetization ramp.
Q3 2025 Nov 6, 2025

HubSpot demonstrated robust growth in Q3 2025, with revenue increasing by 18.4% year-over-year to reach $810 million, driven by strong customer adoption and impactful AI innovations.

Key takeaways
  • Operating margin improved to 20%, showcasing effective cost management alongside revenue growth.
  • Total customer base expanded by 10,900, now totaling nearly 279,000, with multi-hub adoption increasing among both new and existing customers.
  • Deals exceeding $5,000 in monthly recurring revenue grew 35% year-over-year, reflecting strong demand within the upmarket segment.
  • Over 200 product updates were launched at the INBOUND conference, enhancing HubSpot’s AI capabilities and overall platform integration.
  • Adoption of AI features resulted in notable customer performance improvements, such as over 50% higher lead conversion rates in Marketing Hub.