The stock rose 15.6% as ibex reported sustained double-digit revenue growth driven by strong client retention, accelerating growth in the health tech vertical, and the promising strategic partnership integrating AI technology, signaling optimism about its differentiated positioning in a shifting BPO landscape.
- Revenue grew 17% year-over-year to $164.4 million, marking five consecutive quarters of double-digit growth.
- Adjusted EPS increased 11% to $0.91, with eight straight quarters of double-digit EPS growth.
- Top 10 client revenues grew over 25% on average in the past five quarters, supported by 100% client retention this quarter and 99.9% annual revenue retention.
- Health tech vertical expanded nearly 54%, set to surpass $100 million this fiscal year, demonstrating successful new vertical scaling.
- Announced a strategic partnership with Sierra AI to integrate advanced AI solutions with human-powered CX, driving early wins and positioning ibex as a leader in BPO 3.0.
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