NICE delivered a robust Q3 2025 performance with total revenue reaching $732 million, driven by a 13% increase in cloud revenue to $563 million, fueled by strong demand for AI-driven solutions.
- Cloud revenue growth propelled by AI offerings, with annual recurring revenue (ARR) for self-service solutions accelerating to 49%.
- Q3 bookings for AI solutions more than tripled, reinforcing customer demand for AI-powered CX transformations.
- 15% year-over-year increase in cloud backlog highlights the effectiveness of the AI-first strategy.
- Significant deals include an 8-figure ACV contract with a leading global auto manufacturer, showcasing the value of unified cloud and AI platforms.
- Successful integration of NICE Cognigy is enhancing growth opportunities and driving engagement-based AI capabilities across enterprise segments.
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