ServiceNow, Inc. Q1 2026 Earnings Recap

NOW Q1 2026 April 23, 2026

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ServiceNow delivered strong Q1 2026 results with revenue growth exceeding guidance, driven by robust subscription and customer expansion, amid a strategic focus on AI and security-driven market opportunities.

Earnings Per Share Beat

$0.97 vs $0.97 est.

+0.0% surprise

Revenue Beat

3770000000 vs 3740657000 est.

+0.8% surprise

Market Reaction

1-Day -12.52%

5-Day -12.21%

30-Day -7.76%

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Key Takeaways

Subscription revenue increased 19% in constant currency, surpassing the high end of guidance, with 23.5% growth in RPO and a total of $28 billion.
Customer spending over $1 million grew 130% YoY, with 16 deals over $5 million and five over $10 million in NNACV.
Recent acquisitions like Armis and Veza accelerate ServiceNow’s AI security platform, integrating asset visibility and identity governance into a unified security stack.
The company reinforced its strategic positioning in core IT, AI security, andworkflow automation, with a focus on expanding enterprise AI adoption.
Full-year guidance and strategic initiatives remain on track, with upcoming Investor Day emphasizing continued growth, margin expansion, and innovation.

This summary was generated by AI from the official earnings call transcript and is provided for informational purposes only. It does not constitute financial advice. For the complete transcript and financial data, visit NOW on AllInvestView.

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