The Western Union Company Earnings Recaps
Q3 2025
Oct 24, 2025
Western Union reported mixed Q3 2025 results, with solid performance in select regions and product lines, though overall revenue faced a slight decline due to challenges in key corridors, particularly U.S. to Mexico.
Key takeaways
- Q3 adjusted revenue reached $1.03 billion, reflecting a 1% year-over-year decline, excluding Iraq's impact.
- Branded digital transactions increased by 12%, with adjusted revenue up 6%, underscoring robust growth in the digital segment.
- Consumer Services adjusted revenue soared 49%, driven by the acquisition of Euro Change and a surge in European travel.
- Transaction growth in the Americas remains under pressure, notably in the crucial U.S. to Mexico corridor, although signs of stabilization are emerging.
- Adjusted EPS climbed to $0.47, supported by disciplined operating cost management.
Q2 2025
Jul 29, 2025
Western Union's Q2 2025 results reflect resilience amid macro challenges, with steady growth in digital transactions and strong performance in the consumer services sector. The company remains focused on its Evolve 2025 strategy to enhance customer experience while navigating external pressures.
Key takeaways
- Q2 2025 revenue reached $1.026 billion, a 1% year-over-year decline, primarily due to geopolitical headwinds affecting the retail business in the Americas.
- Digital transactions increased by 9%, with branded digital revenue growing 6%, showcasing momentum in online services.
- Consumer Services revenue soared 40%, fueled by the Eurochange acquisition and an uptick in travel-related transactions.
- The introduction of a 1% remittance tax starting in 2026 is expected to impact less than 20% of revenues, limiting exposure due to our strong digital funding channels.
- Western Union continues to adapt to macro challenges, positioning itself for long-term growth through enhanced compliance and customer engagement initiatives.